I know that you may not know which service to choose, and that is okay! I connect with you to figure it out together. You can read below for general descriptions about my services.
Perfect for when something slows down or just stops working. Whether it's a printer that won't print, internet that keeps dropping, or a mysterious error message, I come out and fix the immediate headache. No judgment, just solutions.
I look at the problematic machine and find the cause. I do my best to fix it myself. If I cannot fix it, then you can rest assured that new parts or specialist repair are absolutely necessary.
Computer running slow? Does your cellphone seem to have a mind of its own? Your "Grandkid" is a phone call away. This flat-rate package gets your system cleaned up, updated, and secured against malware. Once the technical work is done, I spend time with you side-by-side, answering your questions and helping you to compute with confidence
Windows 11 upgrades
Windows 11 simplification
ChromeOS Flex installation
Streamline anti-virus
Advert reductions
WiFi analysis
etc.
Use Windows with confidence
Use Microsoft Office (or similar) with confidence
Use ChromeOS with confidence
Use your cellphone with confidence
Browse safely and with confidence
Identifying adverts, subscriptions and scams
Build healthy and cautious behaviours online
etc.
Cybercriminals target those with less technology experience. With a Grand Support subscription, you have a protector in your corner. Get regular, scheduled check-ins to keep your system safe and running, plus access to my hotline for emergencies, or time sensitive work. Not sure if an email, sms, or phonecall is a scam? Call your "Grandkid" for grand support before you act.
Buying new gear? Setting up a home network? Do not let the range of options overwhelm you. Call your "Grandkid" for advice. My advice supports your needs, not my sales quota. I do not stock or sell computer bits, and I do not partner with suppliers to make sales.